Bureau Charges

Computed by our Communications Network call logger system (available on-line with valid login). The call logger calculates the cost of all calls and your invoice is supported with detailed call logging information available real time through any Browser.. Calls are charged based on the BT standard tariff rate as at 1/10/07 and updated from time to time (updated from prices on BT's web site).

based on BT standard rates

(See www.bt.com for indicative tariff)

Facsimile Handling (Outgoing) 

Simply hand to Reception, it will be sent as soon as possible and returned to you. We will advise of any difficulty.

Facsimile (Outgoing from Fax server)

Facsimile Handling (Incoming Facsimile Handling (Incoming)

You will be advised on receipt of all incoming Fax messages which are then put into your Tray

Cost of call + Transmission handling charge of 30p per 45 secs.(approx. 1 page)

Cost of Call

Under 5 pages – Free of charge.

5 pages or more 10p per page

Mail Handling (Outgoing)

We frank all your letters and work out the correct postage. Post office collection is at 4.30pm and a Public Address announcement is made at 4pm to remind you.

Mail Handling (Incoming)

Sorted into your tray and handed to you as you enter the premises.

At current Post Office rates +5% but 1p off 1st Class franked items (29p rather than 30p)

Free of charge

A4 full colour printing via our networked colour laser printer

40p each

A4/A3 with reduction and enlargement, sheet feeder, stapler, sorter, image overlay, image -combination, sheet insertion 50 copies per minute (an £18,000 machine!)

5.5p each

Small

"One on one" Desk layout or round table to suit 4 persons.

£12 /hr

£60 /day

Medium

Seats 6-8 people.

£15 /hr

£90 /day

Large

Board room style or Classroom to seat 12-15 people

£20 /hr

£120 /day

Our local supplier provides us with cold buffets of sandwiches, crisps, fruit etc.

Cost + 10% (approx. £4/head)

Kit-Kat, Twiz, Chocolate Biscuits, Cookies etc. etc.

Same as retail shop prices

Superb conference facilities for up to 20 people

(This larger classroom is located 50 yards off site)

£25/hr

£150 /day

Seats eight and includes broadband Internet connection, flip chart, pads/pens, multimedia projector and PCs with flat screens

(located 50 yards off site)

£495 per day (£325 per ½ day)

OR

£195 per day and £50 per person (£125 per ½ day and £35 per person)

A 36" TV and UK format Video player / recorder is available on it's own display stand which can be easily wheeled into any meeting room.

£10/hour

£30 per day

A powerful SXGA resolution LCD projector is available for hire.

£8 / hour

£40 / day

This service is available on 24 hours booking notice and provides an ever increasingly popular way of conducting business without the need for time consuming and expensive travel.

£50/hour+call costs

Windows XP based computers with skilled staff can produce your work in the latest software for graphs, flow charts etc. with the help of Colour printing, high resolution scanner for images, Optical Character Recognition for typed documents.

£12/1000 words

or

£12/hr editing

If you need an extra pair of hands we are always delighted to help whether it be doing some photocopying, binding documents, filing, mail shot etc.

£12.00/hr

Fresh coffee is constantly "on tap" in Reception clients who subscribe. Drink as much as you like! Alternatively, for meetings, it's available by the cup/flask.

Freshly brewed Pot of Tea (approx. 6 cups)

£10/mth/head

£1 / cup or £10 / Flask (approx. 15 cups)

£5 / pot

With a large annual expenditure on stationery our buying power enables us to provide you with stationery at discounted rates of 20% off the catalogue prices. Delivery is normally the next day.

Discounted 20%

We will always ask any caller if they want to leave a message if you are not in, and are delighted to pass on specific messages or numbers where you can be contacted.

Free of Charge

There is no monthly account charge or minimum expenditure requirements. Bureau Charges invoices are raised a month in arrears, following the end of each calendar month. These invoices are payable 14 days from date of invoice.

Free of Charge

The Voice Mail system provides the standard Voice Mail facilities in addition to Voice Menus, Question & Answers and an out-dialing facility which can telephone you (say at home) if there is an urgent voice mail message.

We'll Host your FREE domain free of charge subject to some bandwidth limits on access usage of visitors to your domain. Additional Web Hosting is available starting at £20 per year.

FREE

Connection to our Network providing, Fax Server, Telephone control, Telephone call logs, Corporate File server and Personal file server.

Unlimited bandwidth  (general e-mail and web browsing usage)                

VPN's and other "bandwidth hungry" applications might incur a further charge

A fixed IP address that is routed directly to your equipment.

All Network users have a "corporate" directory on the file server (which is shared within the Client company) as well as each individual user having a "Personal" directory.

Print to our central fax server - the server will e-mail you back to tell you if the fax was successful or not.

e-mail accounts in the format yourname@malthouse.co.uk are available under central server administration. 

Should you, due to your company structure or payment procedures, require us to pay your suppliers (whether it be your UK mobile phone accounts or even the "one off" purchase of computer equipment), we will be pleased to make payment on your behalf.